Company Policy

CANCELLATION POLICY

We value your business and ask that you respect our business and scheduling policy. Your appointment is very important to all members of our team at HYDRO Infusions. The time allocated for the appointment is reserved especially for you. We understand that sometimes schedule adjustments are necessary; therefore, as a courtesy, we ask that you please reschedule or cancel at least 24 hours prior to the beginning of your appointment, otherwise you will be charged a cancellation fee of $50.00.

By giving last minute notice or no notice at all, it prevents other patients from being able to schedule into that time slot. We apologize for any inconvenience this presents, but we cannot allow any exceptions.

APPOINTMENT BOOKING POLICY

Our policies are designed to benefit all of our patients and provide the best quality service experience for our patients. In order to schedule an appointment as a New Patient for a consultation, we require a $50 appointment deposit.

NO SHOW POLICY

No-Shows or notifications given less than 24 hour prior to appointment time will result in a cancellation fee of $50.

No refunds will be issued for a ”No Show” on the day of service/appointment for guests, clients, and customers who have already paid their service/appointment (s). This includes any guests, clients, and customers who do(es) not contact us by phone or email to cancel their service/appointment(s).